FREE SHIPPING IN INDONESIA AND ALSO ON ALL INTERNATIONAL ORDERS OVER $200USD

FREE SHIPPING IN INDONESIA AND ALSO ON ALL INTERNATIONAL ORDERS OVER $200USD

SHIPPING

We offer free shipping on all orders within Indonesia and internationally above USD$200.
 For orders below that, please find the detailed shipping rates below.


DHL is our preferred shipping carrier, for its reliable international reputation.

Due to strict import/export shipping laws of Indonesia, all returns must be authorised by Uma and Leopold. Please email your return request to info@umaandleopold.com.

DELIVERY TIME

We aim to pack your order within 24-48 hours.
For domestic shipping, time varies between 3 to 5 working days.
For international shipping, 4 to 10 working days from dispatch.
You will receive a tracking number once your order have been dispatched.

Our online business working days are Monday to Friday. All orders placed on Fridays evening (Bali calendar) will be addressed the following Monday.
Orders placed on public holidays will be processed the following working day.

Orders may experience delays in processing time due to busy periods of Balinese national holidays (https://www.timeanddate.com/holidays/indonesia/). We do not have express shipping options at the moment.

 

SHIPPING POLICY

Note: DHL does not ship to P.O Boxes, therefore a residential address is required, providing a signature upon delivery of your order.

Availability of products is not guaranteed. If an order has been placed, in which an item is not available, we will notify you promptly via email. A shipping confirmation, including tracking number issued will be emailed to you.
For domestic and international orders, you can log on to www.dhl.com/track to track your package.

If you are ordering from Australia, note that Australian Customs place a 10% duty on all shipments valued over AU$ 1.000,00. While we seek to inform all customers about all relevant import restrictions that come to our awareness, understanding such restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver.

Uma and Leopold takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your local government.

All taxes and duties differ between countries and states and therefore ,we are unable to provide estimated costs before delivery. These costs are made at the discretion of your local postal service and are out of our control.

Uma and Leopold is not reliable for any damage caused during the shipping and handling by 3rd parties of the ordered items.

For full tracking of your order enter your tracking detail.

DHL_GLOBAL
http://www.dhl.com/en.html

Please note, in the event of Balinese national holidays and promotional events, the shipment of your order may take longer than usual. We thank you for your  patience and understanding.

 

SHIPPING RATES

Orders valued under USD$200 incur a flat rate shipping fee depending on the delivery country. Please find our international shipping fees below:

 

Zone

1

2

3

4

5

Order Spend Under USD$200

Flat Rate of USD25.00

Flat Rate of USD30.00

Flat Rate of USD35.00

Flat Rate of USD40.00

Flat Rate of USD45.00

Order Spend Over USD$200

Free World Wide Shipping

Free World Wide Shipping

Free World Wide Shipping

Free World Wide Shipping

Free World Wide Shipping

Estimated Delivery Time

Up to 7 – 10 Business Days

Up to 7 – 10 Business Days

Up to 7 – 10 Business Days

Up to 7 – 10 Business Days

Up to 7 – 10 Business Days

The following shipping zones are based of the competitive rates from DHL International.
Zones

1 Singapore, Australia

2 Brunei, Cambodia, East Timor, Hong Kong, Laos, Macau, Malaysia, Myanmar, The Philippines, Vietnam

3 USA

4 Chine, Japan, Korea, Mongolia, New Zealand, Papua New Guinea, Taiwan

5 All other countries

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